Inside my.reformer.la: what you can do in our conversational client portal

You can run your marketing in one place: ask “What changed last week?”, approve copy and designs, request new pages/ads, check KPIs, and see pipeline updates—all inside my.reformer.la.

What you can do (day to day)

• Get answers on demand: “Which campaigns created SQLs last month?” “What’s live this week?”
• Approve deliverables: Pages, ads, headlines, and assets with a clear audit trail
• Request work: “Spin up a service page for [city],” “Test an offer for [product]”
• See KPIs: Traffic, leads, pipeline, and experiment status—no black-box reports
• Share assets and context: Upload files, paste notes, and mention teammates

How it fits our operating cadence

• Weekly: Highlights, anomalies, next best moves—posted and discussable in portal
• Monthly: Deeper performance review, roadmap updates, and scope shifts for next sprint
• Quarterly: Channel mix, CAC/LTV trends, and bigger bets documented for alignment

Access, roles, and security (plain English)

• Roles: We set role-based access so owners, marketers, and sales see what they need
• Records: Approvals and changes are logged for accountability
• Data: We connect to your analytics/CRM; sensitive data access follows least privilege
• Note: Exact permissions and integrations vary by client; we’ll configure during onboarding

Getting started

1. We provision your workspace and users
2. Connect analytics, ad accounts, and CRM
3. Review your 30/60/90 plan together
4. Start asking questions and approving work in the portal

FAQs

• Does this replace email and meetings?
  We cut most of the back-and-forth. You still get a dedicated strategist and scheduled reviews.
• Can my whole team use it?
  Yes—add roles for owners, marketing, sales, and ops as needed.
• Is there a mobile app?
  The portal is mobile-friendly in your browser; native apps may be added over time.
• What if I prefer spreadsheets?
  We’ll still share exports, but the live source of truth is in the portal.

Sources

• Reformer — overview and contact: https://www.reformer.la
• Reformer LA — LinkedIn company page: https://www.linkedin.com/company/reformer-la/
• Reformer LA — YouTube channel: https://www.youtube.com/@ReformerLA
• Nielsen Norman Group — Chatbots (general UX guidance): https://www.nngroup.com/articles/chatbots/